Frequently Asked Questions
Can't find what you're looking for? Reach out at [email protected]
Getting Started
How do I create an account?+
Can I try paid features before committing?+
Feedback & Tickets
What types of feedback can I collect?+
Can customers submit feedback without an account?+
What is duplicate detection?+
Can I set priorities on tickets?+
Managing Your Board
What is the kanban board?+
Can I share a public roadmap?+
What are internal notes?+
How does the changelog work?+
Can I use custom fields?+
Integrations
Which integrations are supported?+
How do I connect an integration?+
Can I use Zapier to connect other tools?+
What about custom webhooks?+
Security & Privacy
How is my data protected?+
Do you support Single Sign-On (SSO)?+
Where is my data stored?+
Can I delete my account and data?+
Billing
Can I change plans or cancel anytime?+