Product tour

Everything Public Backlog does, on one page

A quick tour of the whole platform — collection, triage, AI, roadmaps, community, integrations, and enterprise controls. Dig deeper anytime in the docs.

20 integrations7 SDK languages4 embeddable widgetsAI triage built in

Feedback in, from every channel

Bugs, feature requests, ideas, and questions — captured on your feedback portal, inside your own product, or straight from the places your customers already are.

Structured submissions
Ticket types, priorities, file attachments, custom fields, and submission templates keep every report actionable.
Widget & browser extension
Embed a feedback form, backlog, roadmap, or changelog on any site — or capture feedback with the browser extension.
Review aggregation
Auto-import App Store and Trustpilot reviews as tickets, deduplicated and ready to triage.
Duplicate detection
Similar posts surface during submission, so feedback consolidates instead of fragmenting.
Submit feedback
Type
BugRequestIdeaQuestion
Title
Bulk edit for tickets
Details
screenshot.png
Similar: “Bulk actions on kanban” — 32 votes
Submit feedback

A kanban board that pulls its weight

Not a toy board. Sprints, WIP limits, swimlanes, and flow analytics — real project-management muscle, attached directly to your customer feedback.

Sprints & burndown
Plan iterations, track scope, and watch the burndown update as cards move.
WIP limits & aging
Column limits flag overload; aging indicators call out cards going stale.
Swimlanes & filters
Slice the board by assignee, priority, or type — save the views your team actually uses.
Checklists & quick actions
Break tickets into steps and update them without ever opening a card.
Live presence
See teammates on the board and watch cards move the moment they're dragged.
Flow metrics & CFD
Cycle time, throughput, and cumulative flow diagrams built right in.
Kanban
Sprint 14 · 6 days left
New 4
Dark mode support
Request↑ 24
CSV export broken
Bug12d
In Progress 3/3
Slack integration
3/5AM
Webhook retries
Blocked
Done
SSO login
Idea↑ 67
2 teammates viewing this board

AI that keeps your backlog honest

Every submission is scored the moment it arrives, so you spend triage time on feedback that's real, relevant, and new.

AI content detection
Behavioral and text analysis flags bot-written and spammy submissions before they clutter the board.
Relevancy scoring
AI rates how relevant each submission is to your product, so the noise sorts itself to the bottom.
Duplicate suggestions
Similar tickets are surfaced automatically for one-click merging.
AI-drafted changelog
Turn a sprint's Done column into a polished changelog draft in one click.
AI triage
AI likelihood12 · Human
Relevancy84 · Excellent
2 possible duplicates foundReview
Changelog draft ready — 4 ticketsOpen draft

Roadmaps & changelogs worth following

Show customers what's planned, what's in flight, and what just shipped — and automatically tell the people who asked for it.

Public roadmaps
Custom columns, voting, and filtering. Embed the roadmap on your own site with one script tag.
Changelog
Labeled entries linked back to the tickets they resolve — proof you ship what people ask for.
Loop-closing notifications
When a ticket ships, everyone who voted or followed it gets notified automatically.
Embeds everywhere
Roadmap, changelog, and feedback widgets drop into any page on your site.
Changelog
NewImprovedJune 2026
Sprints & burndown charts
#482 · Sprint planning ↑ 41#513 · Burndown view ↑ 27
68 voters notified when this shipped

Let your users do the prioritizing

Voting, polls, and recognition turn a feedback form into a community that tells you exactly what to build next.

Voting
Upvotes surface the highest-impact ideas; vote counts follow tickets everywhere.
Prioritization polls
Put a shortlist in front of your users and let them settle the debate.
Badges & contributors
Leaderboards and achievement badges reward your most engaged users.
Sponsorships
Let customers put money behind the features they want, powered by Stripe.
Prioritization poll
What should we build next?
Dark mode46%
Mobile app31%
API v223%
Top contributors
AAna K. Bug Hunter128 pts
JJon M. Idea Machine96 pts

Two-way sync with your entire stack

Twenty integrations, outgoing webhooks, Zapier, Segment, and SDKs in seven languages. Feedback flows to where the work happens — and status flows back.

Two-way issue sync
GitHub, Jira, Linear, GitLab, Azure DevOps, ClickUp, Asana, Notion — status and comments stay in step.
Support-desk ready
Intercom, Zendesk, Help Scout, and Freshdesk sidebars link conversations to tickets.
Webhooks, Zapier & Segment
HMAC-signed webhooks, REST hooks, and analytics events for everything else.
API & SDKs
A full REST API with SDKs for JavaScript, Python, Go, Java, PHP, Ruby, and .NET.
Connected tools
SlackJiraGitHubGitLabLinearAsanaIntercomZendeskSalesforceHubSpotNotionTeamsAzure DevOpsClickUpHelp ScoutFreshdeskZapierSegmentWebhooksDiscord

Ready for serious teams

Enterprise sign-in, private backlogs, granular notifications, and white-labeling — without the enterprise sales call.

Single sign-on
Generic OIDC works with Okta, Entra ID, Auth0, and Google Workspace. Auto-provisioning included.
Private backlogs
Invite-only boards for internal teams, beta groups, or key accounts.
Notification control
A full preference matrix, email digests, and real-time in-app updates.
White-label
Remove PublicBacklog branding from widgets and embeds on higher tiers.
Organization security
Single sign-on (OIDC)Okta · Entra ID · Auth0 · Google
Private backlogsInvite-only
Roles & permissionsAdmin / Member
HMAC-signed webhooksSHA-256
Encrypted integration credentialsAt rest
White-label embedsHigher tiers

See it with your own feedback

Set up a backlog in under two minutes. Free forever on the starter plan — no credit card required.

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